“Pace is one in a million. They truly are. Everything is done in a timely manner, and they are very conscientious about delivering things to me when they are supposed to. When something unexpected happens, they always work with me and offer suggestions. They are very professional and are always willing to do whatever it takes.”
Suellen Martensson
Printing Team Manager, University of Southern California
“Pace has a very strong production team. They are specialists who really know what they are doing. I depend on them for the final product, and it usually looks better than what I envisioned. Their work always looks professional.”
Mari Yoneda
Vice President & Creative Director, Marketing, City National Bank
“Pace’s customer service is outstanding – they never let anything fall through the cracks. Their quality is exceptional compared to other vendors I’ve worked with, so I go to them with my high-end clients.”
Cynthia Holmes
Owner, Studio 33 Design
“We have almost 700 branches to which Pace delivers materials, and they always make sure it goes smoothly. They will track the deliveries and e-mail me with updates. Pace is just super easy to work with because I never have to tell them the same thing twice. They understand our business, what we do, and how it gets done. They are very dependable and do the job right the first time.”
Erin Hodges
Creative Services Manager, Bank of the West
“I have worked with a number of printers, and I’m always very pleased with the final printed product I get from Pace. Accurate color reproduction is something I can always count on Pace to provide. I trust their years of expertise — not just on the press but also in pre-press, which is equally important. I am confident that when I give them files, I’ll get back what I envision. I know that my projects are in excellent hands at Pace!”
Andrew Tavoni
Senior Graphic Designer, Los Angeles Gay & Lesbian Center
“One thing I’ve noticed is that the pre-press and pressmen really want to produce a quality product. When something is on press, they will pull it off if it doesn’t look correct. It may have been something we overlooked and already signed off on, but the pressmen make sure everything is perfect.”
Michael McGregor
Product Manager, Helmet House
“As our marketing department grows, we want to make sure we are getting the best deal. Pace works with me and will offer alternative options that are a little less expensive. They not only come back with fair quotes but they will also visit me with samples. They always take that extra step. I feel like I get a lot of attention from Pace. Their customer service is what I appreciate most.”
Chris Stenger
Marketing Creative Services Manager, Transamerica Retirement Services
“Pace’s customer service and follow through really stand out. They look at it as though you’re a client for the long run and will do whatever it takes to make sure you are happy. Other printers don’t care if you are around for the next job. I believe it’s a Pace-wide feeling that they honor their customers and meet the customers’ needs.”
Dena Paponis
Owner, Arts in Action
“There’s a vast quality difference in the photos my colleagues send to me, and I don’t have the time, or the expertise, to color correct them. If I send them to Pace, even the photos that are really raw, I don’t have to worry about it. They know our photos are the best way we communicate who we are and what we do. Pace is very conscious of my deadlines, and I really appreciate the way they stay on top of things.”
Cindy Rogillio
Graphic Designer, World Impact
“We consider Pace one of our partners. Pace stays with us from the beginning, and once Pace gets the magazine, they do the utmost to keep it on schedule. Sometimes we’re the ones running behind but Pace always gets the magazine to us by the date they promise.”
Joy Jacobs
Print Production Managing Editor, Mount St. Mary’s College
“Everyone at Pace is really diligent and astute. They obviously care about what they do.”
Tracy Anderson
Print Production Manager, Truth and Advertising
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